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 Windows OS Hub / Windows 10 / Unable to Connect Windows 10 Shared Printer to Windows XP

September 28, 2016 Windows 10Windows XP

Unable to Connect Windows 10 Shared Printer to Windows XP

Recently, one of my customers has found that after installation of the upgrade from Windows 8.1 to Windows 10, the network printer connected to this computer stopped printing documents from other computers running Windows XP. (In spite the end of support for Windows XP, it still widely used in SOHO.)

If on a computer running Windows XP you double-click the network printer installed on a Windows 10 PC (workgroup without a domain), the following error appears:XP error connect printer from windows 10: Operation could not be completed. Access is denied.

Operation could not be completed. Access is denied.

When trying to connect a network printer in XP through the Connect option of the printer context menu, it is prompted to specify the name and password of a user with privileges on the remote Windows 10 computer .

xp connect printer from windows 10

After you enter user name and password (even of the local administrator account in Windows 10), this error appears:

The credentials supplied are not sufficient to access this printer. Do you want to specify new credentials?

The credentials supplied are not sufficient to access this printer. Do you want to specify new credentials?

Then you specify the password and the same repeats again and again… The most interesting thing is that you can open any files on a network share in Windows 10 from the XP client without any troubles (so the problem is not in the lack of support of SMB 1.0). The problem appears only with network printers. If a shared printer in the same configuration is connected to Windows 8.1, you can print anything easily.

What we tried to do: In the Network and Sharing Center in Windows 10 we disabled entering password to access a PC running Windows 10 from the network (Turn off password protected sharing), switch to Enable File Sharing for Devices That Use 40- or 56-Bit Encryption mode, tried to create the same local users in both systems. Nothing helped.

Finally, to connect to a shared printer in Windows 10 from a computer running Windows XP, we had to use an old workaround and connect the printer via a local port.

  1. On a computer running Windows XP, open Control Panel-> Printers and Faxes and start Add Printer Wizard (Add printer)xp add printer
  2. Then select Local printer attached to this computer -> Create a new port -> Local PortXP add printer using local port with unc path
  3. As a port name, specify the UNC address of the printer like this: \\Win10-PC1\SharedPrinterName (in our example it is \\192.168.1.22\HPLaserJet)printer driver
  4. Select or install the suitable printer driver.

Finish the installation, restart both computers and try to print a document. It should be printed successfully!

Note. I have found a quite interesting fact: a user has to be logged in Windows 10, otherwise the port won’t be available.

24 comments
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24 comments

Orb December 3, 2016 - 3:38 pm

I am doing all of the steps, yet when I’m specifying the port name (\\192.168.1.76\Epson) I get a message “Access is denied”.

If I spell something incorrectly or use the Win 10 computer’s domain name instead of IP, I get “The network path was not found”. Meaning, in this case the printer was found. How do I fix this?

Reply
admin December 7, 2016 - 6:35 am

Check NTFS permissions on the Windows 10 spool folder (default location c:\Windows\System32\Spool\Printers). Try to add Read/Write permissions for the built in group ‘Everyone’

Reply
NABEEL NASIR July 17, 2017 - 1:02 pm

I AM DOING THE SAME PROCEDUR BUT ERROR COME.

‘UNABLE TO INSTALL PRINTER.THE PRINTER PROCESSOR DOES NOT EXIST’

Reply
Tuzo February 22, 2018 - 4:25 am

Thank you! This is the answer to this irritating problem.

Reply
Computer Friend March 19, 2018 - 3:33 pm

I found this to be the answer to my problem of getting my Windows XP laptop to add the shared USB printer on a Windows 10 computer. After adding the printer as a local printer and specifying it’s address on the network, I am now able to print just fine. Thank you so much!

Reply
Melissa April 30, 2018 - 8:13 am

Hi,
I followed these steps with me before, but after an update on Win 10 yesterday, i couldnt print anything and when im about to create a new local port this error show: logon failure: unknown user name or password. Can you help please

Reply
admin May 4, 2018 - 11:19 am

if you upgrade your Window 10 to 1709 or 1803, you need to manually enable smb1 feature to connect Windows XP clients (see http://woshub.com/cannot-access-smb-network-shares-windows-10-1709/)

Reply
Francisco Javier Arias Simarro May 26, 2018 - 8:32 pm

The Add Printer Wizard attempts to connect … it will NOT connect. So before doing the wizard, just access the Windows 10 machine from your XP client: Open File explorer and write the server UNC in the direction bar: \\MyWin10HostWithPrinterShare (I love typing things, you may navigate through Network…)

Reply
Matt October 5, 2018 - 7:42 am

Thank you so much…. Spent my entire morning trying to figure out why my 2003 server couldn’t see the printer…. You saved my morning! 🙂

Reply
Gernot Leusch December 10, 2018 - 5:52 pm

Thank you very much for your detailed instruction! So I was able to use my Canon printer at my Windows 10 computer from my Windows XP/Windows 2003 computer. Additionally your description worked very well using my HP printer at the Windows XP/Windows 2003 computer from the Windows 10 computer. Missing local drivers could be downloaded during the procedure from Microsoft Update.

Reply
FARIDA RATLAMWALA January 5, 2019 - 11:49 am

I AM DOING THE SAME PROCEDUR BUT ERROR COME.

‘UNABLE TO INSTALL PRINTER.THE PRINTER PROCESSOR DOES NOT EXIST’

Reply
Yasomal February 26, 2019 - 7:30 am

THIS WORKED FOR ME when connecting network printer on a Windows 10 desktop to Windows XP SP3 desktop.
So this tutorial saved my time and effort a lot. Thank you so much. Wish you all the best!

Reply
Rick Winter July 20, 2019 - 8:38 pm

Outstanding! Thanks much.

Reply
Andrej Pirman September 24, 2019 - 6:11 am

Excellent! Thank you very much for this good old tip! We had to change mainboard on old XP machine, which is the programming controller for laser cutting machine, and after repair the above mentioned symptoms showed up. But your instructions…works like a charm now 🙂

Reply
Abu fathiya October 11, 2019 - 3:44 am

Very good and thanks for the help

Reply
nik November 24, 2019 - 10:50 pm

Actually worked!!! Though I still had to insert my Windows XP Installation CD at the end for some reason.

Reply
Ron S. December 11, 2019 - 8:02 pm

This is one of the best help articles for XP to 10 printing there is, worked like a champ, even with having to use a net use LPT1 command for an old DOS program. Thanks for posting!!

Reply
GEORGE T January 28, 2020 - 1:26 pm

Amazing!!!!! That Worked!!!!! Thank you very much for your help.

Reply
Aidyn February 4, 2020 - 10:36 am

Solved. Thank you

Reply
fuzz April 29, 2020 - 3:13 am

it works. thanks million times.

Reply
Sumit Khatri June 18, 2020 - 5:37 am

Thanks Brother u wouldn’t believe i researched a lot about this problem in internet but nothing found help full but this method works in one shot thanks a lot buddy you saved my repotation in my organisation .

Reply
Ellouze December 3, 2020 - 8:01 am

Je vous remercie

Vous me sauvez la vie

Reply
Debdeep Nandy January 21, 2021 - 2:04 pm

The old Workaround to install the printer by using UNC address as Local port installs the printer. But when trying to print , it says “Printing Error” and a long queue continuously build up in the print server machine, until I cancel the print job from client machine. Please help what to do.

Reply
J Garrett February 3, 2021 - 12:05 am

A working solution to a problem which ought not to exist! Just one point which could have been mentioned. I assume the server ip4 address should be static and not dynamically allocated, otherwise addresses may be reallocated differently by the router? Unfortunately, not all routers provide this option and it may be necessary to amend the ip address from time to time on the XP machine. Is there a work-around for this!

Reply

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