Recently, one of my customers has found that after installation of the upgrade from Windows 8.1 to Windows 10, the network printer connected to this computer stopped printing documents from other computers running Windows XP. (In spite the end of support for Windows XP, it still widely used in SOHO.)
If on a computer running Windows XP you double-click the network printer installed on a Windows 10 PC (workgroup without a domain), the following error appears:
When trying to connect a network printer in XP through the Connect option of the printer context menu, it is prompted to specify the name and password of a user with privileges on the remote Windows 10 computer .
After you enter user name and password (even of the local administrator account in Windows 10), this error appears:
Then you specify the password and the same repeats again and again… The most interesting thing is that you can open any files on a network share in Windows 10 from the XP client without any troubles (so the problem is not in the lack of support of SMB 1.0). The problem appears only with network printers. If a shared printer in the same configuration is connected to Windows 8.1, you can print anything easily.
What we tried to do: In the Network and Sharing Center in Windows 10 we disabled entering password to access a PC running Windows 10 from the network (Turn off password protected sharing), switch to Enable File Sharing for Devices That Use 40- or 56-Bit Encryption mode, tried to create the same local users in both systems. Nothing helped.
Finally, to connect to a shared printer in Windows 10 from a computer running Windows XP, we had to use an old workaround and connect the printer via a local port.
- On a computer running Windows XP, open Control Panel-> Printers and Faxes and start Add Printer Wizard (Add printer)
- Then select Local printer attached to this computer -> Create a new port -> Local Port
- As a port name, specify the UNC address of the printer like this: \\Win10-PC1\SharedPrinterName (in our example it is \\192.168.1.22\HPLaserJet)
- Select or install the suitable printer driver.
Finish the installation, restart both computers and try to print a document. It should be printed successfully!
10 comments
I am doing all of the steps, yet when I’m specifying the port name (\\192.168.1.76\Epson) I get a message “Access is denied”.
If I spell something incorrectly or use the Win 10 computer’s domain name instead of IP, I get “The network path was not found”. Meaning, in this case the printer was found. How do I fix this?
Check NTFS permissions on the Windows 10 spool folder (default location c:\Windows\System32\Spool\Printers). Try to add Read/Write permissions for the built in group ‘Everyone’
I AM DOING THE SAME PROCEDUR BUT ERROR COME.
‘UNABLE TO INSTALL PRINTER.THE PRINTER PROCESSOR DOES NOT EXIST’
Thank you! This is the answer to this irritating problem.
I found this to be the answer to my problem of getting my Windows XP laptop to add the shared USB printer on a Windows 10 computer. After adding the printer as a local printer and specifying it’s address on the network, I am now able to print just fine. Thank you so much!
Hi,
I followed these steps with me before, but after an update on Win 10 yesterday, i couldnt print anything and when im about to create a new local port this error show: logon failure: unknown user name or password. Can you help please
if you upgrade your Window 10 to 1709 or 1803, you need to manually enable smb1 feature to connect Windows XP clients (see http://woshub.com/cannot-access-smb-network-shares-windows-10-1709/)
The Add Printer Wizard attempts to connect … it will NOT connect. So before doing the wizard, just access the Windows 10 machine from your XP client: Open File explorer and write the server UNC in the direction bar: \\MyWin10HostWithPrinterShare (I love typing things, you may navigate through Network…)
Thank you so much…. Spent my entire morning trying to figure out why my 2003 server couldn’t see the printer…. You saved my morning! 🙂
Thank you very much for your detailed instruction! So I was able to use my Canon printer at my Windows 10 computer from my Windows XP/Windows 2003 computer. Additionally your description worked very well using my HP printer at the Windows XP/Windows 2003 computer from the Windows 10 computer. Missing local drivers could be downloaded during the procedure from Microsoft Update.