Windows OS Hub
  • Windows Server
    • Windows Server 2016
    • Windows Server 2012 R2
    • Windows Server 2012
    • Windows Server 2008 R2
    • SCCM
  • Active Directory
    • Group Policies
  • Windows Clients
    • Windows 10
    • Windows 8
    • Windows 7
    • MS Office
    • Outlook
  • Virtualization
    • VMWare
    • Hyper-V
  • PowerShell
  • Exchange
  • Home
  • About

Windows OS Hub

  • Windows Server
    • Windows Server 2016
    • Windows Server 2012 R2
    • Windows Server 2012
    • Windows Server 2008 R2
    • SCCM
  • Active Directory
    • Group Policies
  • Windows Clients
    • Windows 10
    • Windows 8
    • Windows 7
    • MS Office
    • Outlook
  • Virtualization
    • VMWare
    • Hyper-V
  • PowerShell
  • Exchange

 Windows OS Hub / Windows 7 / Windows 7/8.1 Update Error “The Processor is Not Supported” On New CPUs

June 1, 2017 Windows 7Windows 8

Windows 7/8.1 Update Error “The Processor is Not Supported” On New CPUs

Microsoft keeps surprising and shocking its users. Just a few days ago a colleague came to me with the following problem: he purchased and assembled a new PC with the new Intel Core i3 7100 processor. He successfully installed Windows 7 on it. But after some time, after Windows 7 downloaded and installed all updates via Windows Update, the system stopped getting updates and returned this error:

Unsupported hardware
Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.

Windows 7 update error Unsupported hardware - the processor is not supported

When trying to search for an update in Windows Update, the following error appears:

Code 80240037 Windows Update encountered an unknown error.

Code 80240037 Windows Update encountered an unknown error.

The matter is that last year Microsoft announced that the owners of the newest processors should use the latest version of the client platform — Windows 10. The use of earlier Windows versions will be restricted for these CPU models.

The restrictions apply to the following generations of processors:

  1. 7th generation of Intel Core processors (Kaby Lake silicon, manufacturing started in 2017)
  2. 7th generation of AMD processors (Bristol Ridge silicon, manufacturing started in Q3, 2016)
  3. Qualcomm 8996 (generally used in mobile devices)

In April, 2017, MSFT issued special patches for previous OS versions:

  1. KB4012218 – for Windows 7 SP1 and Windows Server 2008 R2
  2. KB4012219 – for Windows 8.1 and Windows Server 2012 R2

The descriptions of the patches announced the feature of detecting the generation of a CPU and other supported hardware when searching for updates using Windows Update.

Enabled detection of processor generation and hardware support when PC tries to scan or download updates through Windows Update.

Accordingly , after installing these updates,  the system blocks the download of new updates (including  MS Office) and drivers in earlier OS versions returning the error 80240037, thereby forcing users to switch to Windows 10. Thus, all old systems installed on new hardware stop getting security updates and become vulnerable. It looks like blackmailing..

Of course, uninstallation of these updates wusa.exe /quiet /uninstall /kb:4012218 /promptrestart and  wusa.exe /quiet /uninstall /kb:4012219 /promptrestart  and blocking their installation can temporarily help, but they are likely to come again next month as a part of Monthly Rollup (as a new concept of cumulative update model).

Also, the installation of drivers for VGAs for the 7th generation of Intel graphic processors (Intel HD Graphics 610 — 650) is blocked. In Windows 7 SP1 it is identified as Standard VGA Graphics Adapter.

Standard VGA Graphics Adapter

When trying to install a signed video driver downloaded from the manufacturer’s website, the following error appears:

This computer does not meet the minimum requirements for installing this software.

intel graphics installer - This computer does not meet the minimum requirements for installing this software

As you can see, the driver install wizard shows that for the hardware with the seventh generation of Intel processors the driver can be installed only in Windows 10 x64.

This computer does not meet the minimum requirements for installing this software

A GitHub user under the nickname Zeffy developed a patch that enables Windows 7 and Windows 8.1 users still get updates for the PCs with the latest processor models (https://github.com/zeffy/wufuc/releases).

0 comment
0
Facebook Twitter Google + Pinterest
previous post
Troubleshoot Slow GPO Processing and Login Speed Impact
next post
Traffic Encryption in SMB 3.0

Related Reading

How to Reduce Windows.edb Huge File Size?

October 19, 2020

Managing System Reserved Partition in Windows 10

October 9, 2020

How to Restore Deleted EFI System Partition in...

July 29, 2020

How to Clear RDP Connections History in Windows?

June 9, 2020

How to Create a UEFI Bootable USB Drive...

June 2, 2020

Leave a Comment Cancel Reply

Categories

  • Active Directory
  • Group Policies
  • Exchange
  • Windows 10
  • Windows 8
  • Windows 7
  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows Server 2008 R2
  • PowerShell
  • VMWare
  • MS Office

Recent Posts

  • Accessing USB Flash Drive from VMWare ESXi

    February 26, 2021
  • How to Sign a PowerShell Script (PS1) with a Code Signing Certificate?

    February 25, 2021
  • Change the Default Port Number (TCP/1433) for a MS SQL Server Instance

    February 24, 2021
  • How to Shadow (Remote Control) a User’s RDP session on RDS Windows Server 2016/2019?

    February 22, 2021
  • Configuring PowerShell Script Execution Policy

    February 18, 2021
  • Configuring Proxy Settings on Windows Using Group Policy Preferences

    February 17, 2021
  • Updating Group Policy Settings on Windows Domain Computers

    February 16, 2021
  • Managing Administrative Shares (Admin$, IPC$, C$, D$) in Windows 10

    February 11, 2021
  • Packet Monitor (PktMon) – Built-in Packet Sniffer in Windows 10

    February 10, 2021
  • Fixing “Winload.efi is Missing or Contains Errors” in Windows 10

    February 5, 2021

Follow us

woshub.com
  • Facebook
  • Twitter
  • RSS
Popular Posts
  • Booting Windows 7 / 10 from GPT Disk on BIOS (non-UEFI) systems
  • Removable USB Flash Drive as Local HDD in Windows 10 / 7
  • How to increase KMS current count (count is insufficient)
  • How to Sign an Unsigned Driver for x64 Windows 10, 8.1 or 7 with a Self-signed Certificate
  • Fixing High CPU Usage and Memory Leak Issue by Svchost.exe (wuauserv)
  • Error 0x0000007e: Windows cannot connect to network printer, Operation failed
  • How to Remove Unused Drivers from Driver Store
Footer Logo

@2014 - 2018 - Windows OS Hub. All about operating systems for sysadmins


Back To Top