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 Windows OS Hub / Windows 10 / Color Printer Only Prints in Black and White in Windows

March 15, 2024

Color Printer Only Prints in Black and White in Windows

One of my users has an annoying problem with an HP color printer. After connecting the printer (either directly, or as a shared network printer via GPO) and installing drivers, it works fine and prints documents in color. However, on some days the color printing option disappears from the printer menu, so it prints in black and white only.

If you remove the printer from Windows devices and reinstall the drivers, the color printing dialog will appear, but only for a short time.

First of all, open the Print preferences and go to the Paper/Quality tab (for HP printers). Make sure that the Color option is selected here instead of Black & White.

HP disable black and white printing

If the Color option is missing, click the Advanced. In the Advanced Options window, set Off for Print in Grayscale under the Document Options section.

HP printer disable Print in Grayscale

Then enable the color printing option in the printer settings.

On HP printers, you also need to check one more option in the driver settings. Open the printer properties and go to the Device Settings tab. Make sure that the Device Type is set to Color (not Auto detect or Monochrome) in the list of printer features.

printer properties Device Type set to color instead Monochrome

If the color printing option is still unavailable, create a special parameter in the printer registry key.

  1. Run Regedit.exe;
  2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\YourPrinterName\PrinterDriverData;
  3. Create a DWORD parameter with the name ColorPrinting and the value 1; ColorPrinting registry parameter for windows printers
  4. Restart the print service using PowerShell: get-service spooler|restart-service

Check that the “Print to Color” option is now available in the printer settings. It works for HP printers and other printer models, like Canon, Epson, etc.

enable print in color option for Canon printer

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3 comments

s May 11, 2023 - 1:14 pm

Thank you!

Reply
Mark July 12, 2023 - 5:17 pm

Thanks! Using the regedit option was the only way to fix my HPE Envy 5544.

Reply
Peter Boon September 24, 2024 - 12:18 pm

I also solved this problem with my HP Envy 5240 by deleting the printer from Settings and then reinstalling it by using the original CD installation disc that came with the printer. Do not revert to completing the installation , if prompted, by going onto the web. Once the CD reinstall is completed you will find the colour option reinstalled in printer preferences.

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