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 Windows OS Hub / Windows 10 / Fix: Multiple Connections to a Server or Shared Resources by the Same User

July 16, 2024

Fix: Multiple Connections to a Server or Shared Resources by the Same User

When connecting shared network folders via net use or the File Explorer GUI on Windows, there is sometimes some rather strange behavior. For example, you may receive the error:

The network folder specified is currently mapped using a different user name and password. To connect using a different user name and password, first disconnect any existing mappings to this network share.

The network folder specified is currently mapped using a different user name and password

Another error occurs if you try to map the same shared folder from the command prompt:

net use \\PCNAME07\D$ /user:myuser1

System error 1219 occurred.
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed

It turns out that Windows doesn’t allow to map a shared folder from a remote computer under different usernames (The network folder specified is currently mapped using a different user name and password https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/cannot-connect-to-network-share).

This KB recommends mapping the second network drive by an IP address rather than the remote computer name (As an alternative to this solution, you can create additional aliases for this computer in the DNS or local hosts file). In this case, LanmanWorkstation considers them as two different resources and allows mapping network drives under different users.

If you receive a multiple connection error under a single user, you must first remove the connected drives and clear the local cache.

Open the command prompt and list mapped drives:

net use

Delete all mapped drives connected from the remote host:

net use /delete [paste the value from the Remote column]

For example:
net use /delete \\PCNAME07\D$
net use /delete \\PCNAME07\IPC$
net use /delete Z:

Or disconnect all mapped drives at once:

net use * /delete

Delete mapped drive with net use command

Then check and delete any saved passwords for the remote computer in Windows Credential Manager:

rundll32.exe keymgr.dll,KRShowKeyMgr

In an AD domain, you may also need to reset the Kerberos ticket cache:

klist purge

Then restart the local Workstation service from the services.msc console or using the command:

net stop workstation /y && net start workstation

restart Workstation service

When you restart the LanmanWorkstation service, the netlogon service also stops on Windows Server 2019 and 2016. Check the service and start it manually:

net start netlogon

Then try mapping the network drive from a remote computer.

The problem of mapping network drives with different user credentials often occurs when using external NAS or shared folders on Samba. This article describes how to reset the connection cache and to map network drives under the same or different users.

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Questions and AnswersWindows 10Windows 11Windows Server 2019
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1 comment

Michel November 3, 2024 - 6:25 pm

Thanks a lot … I wasn’t able to reach my NAS after windows 24H2 update … this fixes it for me.

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